Frequently Asked Questions

Medical tourism refers to traveling to another country to receive medical treatment. It combines healthcare with travel, allowing patients to access high-quality medical care often at a fraction of the cost they would pay at home, while also experiencing a new culture and destination. LEEN specializes in connecting patients from the USA and Europe with Egypt's excellent healthcare system.

Egypt offers several compelling advantages for medical tourism:

• World-class facilities: JCI-accredited hospitals with the latest technology
• Expert physicians: Many trained in the US, UK, and Europe
• Significant savings: Up to 70% less than US/European costs
• No waiting lists: Appointments available within days
• Rich tourism: Combine healthcare with 5,000 years of history
• English-speaking staff: Clear communication throughout

Yes, Egypt is safe for tourists. Cairo is a modern, cosmopolitan city with excellent infrastructure for visitors. Our partner facilities are located in safe, well-developed areas with security measures in place. We provide airport transfers and private transportation throughout your stay, ensuring you travel comfortably and safely. Egypt welcomes millions of tourists annually and has a well-established tourism industry.

All our medical staff and coordinators speak fluent English. Many of our partner physicians have trained in English-speaking countries and are completely comfortable communicating complex medical information in English. Our tour guides are also English-speaking, ensuring clear communication throughout your entire stay.

Our comprehensive health checkup includes:

• Complete blood panel (CBC, lipid profile, liver & kidney function, thyroid, glucose)
• Cardiovascular assessment (ECG, blood pressure monitoring)
• Abdominal ultrasound
• Chest X-ray
• Vision and hearing tests
• Body composition analysis
• Physical examination
• Detailed consultation with your results

Premium and Luxury packages include additional advanced diagnostics like CT scans, MRI, cardiac stress tests, and specialist consultations.

Yes, we exclusively partner with JCI-accredited (Joint Commission International) facilities. JCI is the gold standard for healthcare accreditation worldwide, ensuring that our partner hospitals meet the same rigorous safety, quality, and care standards as leading institutions in the US and Europe. This accreditation is recognized globally as a mark of healthcare excellence.

Our partner physicians are highly qualified specialists, many with:

• Training from prestigious US, UK, and European medical schools
• Board certifications in their specialties
• International fellowships
• Decades of clinical experience
• Membership in international medical associations

We carefully vet every physician in our network to ensure they meet our high standards for patient care.

Absolutely. You will receive complete digital copies of all medical records, including:

• Lab results and blood work
• Imaging studies (X-rays, CT scans, MRIs)
• Physician notes and recommendations
• Treatment plans and prescriptions
• Discharge summaries

These records are provided in formats compatible with international standards, making it easy to share with your home physician.

Smile Makeover: Focuses primarily on cosmetic improvements – veneers, whitening, minor reshaping – to enhance the appearance of your smile. Ideal for patients with generally healthy teeth who want aesthetic improvement.

Full Mouth Rehabilitation: A comprehensive approach that addresses both function and aesthetics. This includes restoring damaged or missing teeth, treating gum disease, correcting bite issues, and may involve implants, crowns, bridges, and other restorative procedures. Best for patients with multiple dental issues.

Our Premium package includes either service, while the Luxury package includes both.

We use world-leading implant systems including:

• Nobel Biocare (Switzerland) – Pioneer in dental implantology
• Straumann (Switzerland) – Known for exceptional quality and longevity
• Zimmer Biomet (USA) – Trusted worldwide

All implants come with manufacturer warranties and documentation, so you can follow up with any dentist worldwide if needed.

Treatment duration varies based on complexity:

• Veneers/Smile Makeover: 5-7 days
• Dental Implants (if bone is ready): 7-10 days for placement, with return visit for permanent crowns
• All-on-4/All-on-6: 7-14 days (may include temporary teeth while permanent ones are made)
• Full Mouth Rehabilitation: 10-14 days depending on scope

Some complex cases may require a second visit. We'll provide a detailed timeline during your consultation.

We provide comprehensive follow-up support:

• WhatsApp access to our dental coordinators
• Remote consultations with your treating dentist
• Detailed records for any local dentist if needed
• Warranty documentation for implants and prosthetics

Premium packages include 3 months of follow-up care; Luxury packages include 6 months. In rare cases requiring a return visit, we work with you on arrangements.

Most US and European citizens can obtain an Egyptian tourist visa easily:

• E-Visa: Apply online at visa2egypt.gov.eg before travel (recommended)
• Visa on Arrival: Available at Cairo airport for most nationalities
• Cost: Approximately $25 USD for single entry

We provide detailed visa guidance as part of your package and can assist with the application process if needed.

Recommended stay duration by package:

• Essential Care (health checkup focus): 5-7 nights
• Premium Wellness (dental + health): 7-10 nights
• Luxury Transformation (comprehensive): 10-14 nights

We'll provide specific recommendations based on your treatment plan during consultation. Some procedures may require additional days or a follow-up visit.

All packages include:

• Meet and greet at Cairo International Airport
• Private vehicle transfer to your hotel
• Transportation to and from all medical appointments
• Airport drop-off for departure

Premium and Luxury packages include additional private transportation for tourism activities. Luxury packages feature a dedicated chauffeur throughout your stay.

Absolutely! We encourage patients to bring a companion for support:

• Essential & Premium: Companion accommodation can be added to your package
• Luxury: Companion accommodation is included

Companions are welcome to join tourism activities and can relax at the hotel or explore independently during your medical appointments. We can arrange separate activities for companions if desired.

Tourism varies by package:

• Essential: 1-day Cairo tour (Pyramids, Sphinx, Egyptian Museum)
• Premium: 3-day tourism (choice of Cairo, Luxor, or Alexandria)
• Luxury: 5-day premium package with Nile cruise, multiple cities, VIP access

All tours include private transportation and English-speaking guides. Additional tours can be added to any package.

Yes, our packages are designed to be transparent and comprehensive. Your package price includes:

• All medical consultations and procedures listed
• Hospital/clinic fees
• Accommodation (as specified)
• Airport transfers and medical transportation
• Tourism experiences (as specified)
• Coordinator support

Items NOT typically included: International flights (assistance available), travel insurance, personal expenses, tips, additional tourism beyond package. We clearly outline everything in your proposal before you commit.

We offer flexible payment options:

• Deposit: 30% to secure your booking
• Balance: Remaining amount due before or upon arrival

Payment methods accepted:

• Bank wire transfer (USD)
• Credit card (Visa, Mastercard)
• Other arrangements available upon request

All prices are quoted in USD to provide clarity for international patients.

Savings are substantial – typically 50-70% compared to US prices:

Even with travel costs, the overall savings are significant – and you get a vacation included!

We understand plans can change:

• 30+ days before: Full deposit refund (minus processing fees)
• 15-29 days before: 50% deposit refund
• Less than 15 days: Deposit applied to future booking (valid 12 months)

We strongly recommend travel insurance that covers trip cancellation for unexpected circumstances. We're flexible and will work with you on rescheduling whenever possible.

Most US and European health insurance plans don't cover international medical tourism. However:

• Some international insurance plans may provide coverage
• FSA/HSA accounts can often be used for qualifying medical expenses
• We provide detailed invoices and documentation for any reimbursement claims
• Even without insurance, our prices are typically less than insurance copays in the US

We recommend checking with your insurance provider and tax advisor regarding your specific situation.